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    Downlond

    FAQ

  • [Q]:How long can we get a reply after we send you an inquiry?

    [A]:We will reply to you within 12 hours after receiving the inquiry within working days.

  • [Q]:Are you a direct manufacturer or a trading company?

    [A]:We are a direct factory. At the same time, we also have our own international trade department. We produce and sell by ourselves.

  • [Q]:What products you can provide?

    [A]:We mainly produce air purifiers, air washing machines, electric fans, heaters, dish dryers, vacuum cleaners, dehumidifiers, yogurt machines, egg steamers, and fruit dryers.

  • [Q]:Can you customize products?

    [A]:Yes, we can customize products and require customers to provide samples or drawings.

  • [Q]:What is the production capacity of your company?

    [A]:Productivity (per day), 8000 air purifiers, 10,000 electric fans, 6000 heaters, and 1500 air washing machines per day.

  • [Q]:How many employees do you have? How about technicians?

    [A]:The company has more than 200 employees, including more than 50 professional technicians, 10 engineers, and we have automatic production equipment.

  • [Q]:How does your company guarantee product quality?

    [A]:First of all, for the final product, we will do 100% full inspection according to customer requirements and international craft standards; Then, the necessary products are produced in a dust-free workshop. During the production process, inspectors will always check the products to control the quality of the products.

  • [Q]:What are the terms of payment?

    [A]:When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other methods. In mass production, we generally pay 30% of the payment in advance. Most of our payment methods are T/T, of course, L/C is also acceptable.

  • [Q]:How will the goods be delivered to the customer?

    [A]:Usually, we ship by sea because we are in Ningbo. We are only 35 kilometers away from Ningbo Port, and it’s very convenient to export by sea. Of course, if the customer's goods are urgent, we can also send them by air. Ningbo Airport and Shanghai International Airport are very close to us.

  • [Q]:Where do you mainly export your goods?

    [A]:Our products are mainly exported to dozens of countries including South Korea, Russia, Ukraine, Italy, Switzerland, Poland, Dubai, Spain, the United Kingdom, Australia and so on.